EAP Partnerships

Flexible, Nationwide Mental Health Care for Your Members

ReachLink makes it easy for EAPs to offer exceptional behavioral health services through a national provider network, coordinated care, and seamless tech integrations. Providers are in-network with most major insurance carriers.

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All 50 States

48h Access

HIPAA Compliant

Thousands of Sessions Monthly

Trusted by leading EAPs nationwide

What We Support

Built for Every Referral Type

Every member journey is unique. ReachLink supports all referral paths with expert care coordination.

Self-Referrals

Members can directly access care through our national network, ensuring privacy, ease, and fast appointment scheduling.

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Formal Management Referrals

We support formal management referrals with guided engagement, treatment alignment, and case follow-through with detailed and timely reporting.

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DOT SAP Program

We manage the complex needs of DOT/SAP-mandated referrals, including substance use evaluations, documentation, and return-to-duty tracking.

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Our Infrastructure

Empowering EAPs with the Infrastructure for Scalable, High-Quality Care

Rapid Access to Care
Appointments available within days.
Virtual Nationwide Coverage
Serving all 50 states with care from independently licensed mental health practitioners.
EAP Staff Portal
All-in-one case management platform designed for your specific program needs. Log in to schedule a member's appointment or track case progress.
Seamless Integration
ReachLink has an internal Care Coordination team that can assist in accepting referrals via email, warm transfer, cold transfer, fax, and other methods. EAPs can choose to have ReachLink engage the member directly, or allow the member to initiate contact with ReachLink. Our goal is to adapt to existing EAP workflows and minimize integration or operational friction.

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Trusted Nationwide

A Trusted Partner to Leading EAPs Nationwide

We work with some of the largest and most respected EAPs in the U.S., delivering thousands of sessions every month.

50+

States Covered

48h

Avg. Access Time

1000s

Monthly Sessions

100%

HIPAA Compliant

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Response within 1 business day

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Custom onboarding support

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Dedicated care coordinator

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No long-term contracts required

Frequently Asked Questions

What types of referrals does ReachLink support through our EAP?
ReachLink handles self-referrals, formal employer-driven referrals, and DOT/SAP-mandated cases. Each pathway is fully supported with coordinated care, compliance oversight, and customizable engagement to meet both member and employer needs.
How quickly can employees get access to care?
Most members are scheduled with a licensed provider within 48-72 hours of referral. Our nationwide network ensures timely access regardless of geographic location.
Does ReachLink integrate with our existing systems and processes?
Yes. ReachLink is designed to plug into your current workflows without disruption. We support referrals via fax, email, and live transfers, and offer a secure portal for easy case management and reporting.
Can you provide services across all states?
Absolutely. Our provider network spans all 50 states, offering culturally competent, localized care to every member. No matter where they're located.
What kind of reporting do you provide to EAP administrators?
We offer robust, easy-to-digest reports that include utilization rates, outcome data, engagement trends, and referral progress. All accessible through a secure admin portal.
Do you offer support for DOT and SAP-mandated cases?
Yes. Our team specializes in managing Department of Transportation (DOT) and SAP-mandated referrals, including assessments, documentation, and return-to-duty coordination with full regulatory compliance.
What additional tools do employees receive beyond therapy sessions?
Members also get access to our digital wellness platform, which includes mood tracking, self-help resources, and on-demand connection to therapists, all designed to support holistic, ongoing mental wellness.
How involved is your care coordination team?
Our dedicated engagement and care coordination team supports each member from intake to resolution. They ensure consistent follow-up, treatment alignment, and communication with EAP stakeholders.

Flexible, Nationwide Mental Health Care for Your Members

Built for Every Referral Type

Self-Referrals

Formal Management Referrals

DOT SAP Program

Empowering EAPs with the Infrastructure for Scalable, High-Quality Care

Rapid Access to Care

Virtual Nationwide Coverage

EAP Staff Portal

Seamless Integration

A Trusted Partner to Leading EAPs Nationwide

Connect With Our Team

Let's Talk

Frequently Asked Questions

What types of referrals does ReachLink support through our EAP?

How quickly can employees get access to care?

Does ReachLink integrate with our existing systems and processes?

Can you provide services across all states?

What kind of reporting do you provide to EAP administrators?

Do you offer support for DOT and SAP-mandated cases?

What additional tools do employees receive beyond therapy sessions?

How involved is your care coordination team?